Cancellation & Refund Policy

You may cancel your subscription at any time through the subscription management portal, your account settings when available, or by contacting us.

Cancellation prevents future renewals. Your paid access will normally continue until the end of the current billing period unless applicable law requires otherwise.

Where a subscription includes a free trial, you must cancel before the trial ends if you do not want the first paid charge to occur.

Refund requests are reviewed individually. A refund may be approved for circumstances such as duplicate charges, billing errors, a substantial and persistent technical problem that prevents reasonable use of the Service, or where applicable consumer law requires a refund.

Cancelling a subscription does not automatically refund amounts already paid for a billing period that has started, unless applicable law or Paddle's applicable terms provide an additional right.

You may email support@ownyourtime.app with the email address used for the purchase and a short explanation of your request. We may ask for additional information to help identify the transaction or investigate the issue.

Buyers may also contact Paddle Order Support regarding transactions processed by Paddle.

Paddle is the Merchant of Record for payments processed through Paddle. We therefore do not send money directly to buyers outside Paddle for transactions that Paddle processed.

If a refund is approved, Paddle will process it back to the original payment method where possible. The time it takes to appear may depend on your bank or payment provider.

Nothing in this policy limits any mandatory consumer rights you may have under applicable law. Paddle's Buyer Terms and Refund Policy also apply to transactions processed by Paddle.

For questions about cancellations or refunds, contact support@ownyourtime.app.